Jim Allen launched ApplianceZone.com in October 2008, offering customers the lowest prices on appliance parts found anywhere on the web. The unbeatable prices, fast and knowledgeable customer service team, and wide selection of products made the site an instant success. In just a few short years Appliance Zone has become one of the top web-based appliance parts retailers in the world.
Appliance Zone runs a streamlined operation in all of its departments, from shipping to customer service to IT. It’s a small group that is able to accomplish what may take other companies many times the manpower to get done. The prevailing attitude at Appliance Zone is a “do-it-yourself” work ethic, and we aim to empower those same types of people to get their appliances up and running on their own without having to pay for expensive repairs when a simple part replacement might be all that is needed.
This is why we strive to make our site as user-friendly as possible. Our customer service representatives are available from 8am ET to 1am ET, 7 days a week, 363 days a year, to offer online chat assistance. Even if you’re not a fan of online chat, you’ll find other customer-friendly specialty services on the site that may suit your needs. Having trouble finding a part on our site? Use the Product Request feature and you’ll have a response within 15 minutes. Want to confirm the availability and price of a part? Use our Rapid Response E-mail feature and get an answer within 10 minutes.
Simply put, ApplianceZone.com strives to offer customers a shopping experience that is second to none in the industry. Other sites may have been around longer, but Appliance Zone has proven itself as a leader and an innovator in its short history, and we believe that we can be the most helpful, quick, and cost effective option for anyone in need of appliance parts.
With the massive growth of Appliance Zone come the growing pains. This is where we value your feedback as a customer to help us address the issues and improve our services. Rest assured we are doing everything we can each and every day to surpass our customers’ expectations of what to expect from a #1 online retailer.
I value the input (good or bad) from each and every customer that chooses Appliance Zone as their one-stop shop for all of their appliance parts and accessories needs. If you have any questions, comments, suggestions, or anything that you would like to share with me, please do so. I truly value your input and appreciate you taking the time to send it. E-mail me directly at firstname.lastname@example.org
After Searching for a tool specifically designed for removing retainer clips, and coming up dry, Jim was determined to make his own. Jim Allen perfected his invention and named it
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