Our facility in Corydon, IN is the only facility that has the capability of shipping International, Hawaiian, Alaskan, and Canadian Orders. Therefore; your product or products will be ordered from the warehouses and sent here and this will delay your order for possibly 4 - 5 Business Days (Business days are Monday-Friday, excluding federal holidays within the United States). Please at least allow the 5 - 14 Business Days for the tracking information to be updated. You will be notified via email once the tracking information is updated to your invoice, this takes an additional 24 - 48 hours for this information to be updated. I understand that this may take a while to actually get your order shipped and we appreciate your patience and business. But we are the one of the very few appliance part suppliers that ship to Alaska, Hawaii, Canada and Internationally. If you do not hear from us within the 5 - 14 Business Days please contact us again. Thank You!