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Questions Regarding My Charge

If you have a general question regarding the status of your order, receiving the incorrect part, refund status or request, how to return an order, etc please refer to the Help Zone.

If you have a question or concern regarding your most recent purchase we ask that you provide as much information as you have available regarding the recent charge. If you feel this was a fraudulent, duplicate, or incorrect charge please fill out the form below and we will have this situation addressed immediately.



Please check your Spam or Junk folder if you do not receive an email.
Please add to your Safe Senders List for future notifications.

Invoice # Where do I find my invoice #?

Have you filed a Dispute for this Charge?

Have you Contacted Appliance Zone previously regarding this Invoice?

Reason for Contact

Once this information is submitted our Team will review the situation and address this in the most appropriate manner. Appliance Zone takes their customer's concerns very seriously. We appreciate if you will please provide as much information you have available in order to resolve this as quickly as possible. We appreciate your time and patience.